Set a greeting for your bot by clicking the ‘+’ button on your bot followed by selecting ‘greeting block’.

Once the greeting block has been created it will require a reply and will automatically create a new block for the reply. 

Click on the ‘add block’ button to enter the reply. 

The reply will be what the bot’s response will be whenever a user engages the bot with a greeting.

*Conversation flows can be tested in the test chat on the right side of the screen.